Eskom
Eskom generates approximately 95% of the electricity used in South Africa and approximately 45% of the electricity used in Africa. Eskom generates, transmits and distributes electricity to industrial, mining, commercial, agricultural and residential customers and redistributors. Additional power stations and major power lines are being built to meet rising electricity demand in South Africa. Eskom will continue to focus on improving and strengthening its core business of electricity generation, transmission, trading and distribution.
Eskom buys electricity from and sells electricity to the countries of the Southern African Development Community (SADC). The future involvement in African markets outside South Africa (that is the SADC countries connected to the South African grid and the rest of Africa) is limited to those projects that have a direct impact on ensuring security of supply for South Africa.
MANDATE, VISION, MISSION AND VALUES
MANDATE
To provide electricity in an efficient and sustainable manner, including its generation, transmission and distribution and retail. The company also has a developmental role and will promote transformation, economic development and brad based black economic empowerment .
Vision
Sustainable power for a better future.
Mission
To provide sustainable electricity solutions to grow the economy and improve the quality of life of the people in South Africa and in the region.
Values
ZERO HARM – Eskom will strive to ensure that zero harm befalls its employees, contractor, the public and the natural environment.
INTEGRITY – Honesty of purpose, conduct and discipline in actions, and respect for people.
INNOVATION – Value-adding creativity and results orientated. Lead through excellence and innovation.
SINOBUNTU – Caring.
CUSTOMER SATISFACTION – A commitment to meet and strive to exceed the needs of the receivers of products and services.
EXCELLENCE – Acknowledged by all for exceptional standards, performance and professionalism.
STRATEGIC INTENT
As a state-owned entity, Eskom must implement government policy and strategy. The Shareholder’s Strategic Intent Statement (SIS) outlines government’s short-to-medium-term and long-term objectives for Eskom to achieve. Eskom has adopted these SIS objectives to ensure that Eskom remains a critical and strategic contributor to government’s goal of ensuring security of electricity supply to the country, and enabling economic growth and prosperity.
CONTACT DETAILS
ESKOM HEAD OFFICE
Megawatt Park
Maxwell Drive
Sunninghill
Sandton
Head Office Postal Address
PO Box 1091
Johannesburg
2001
Tel: +27 11 800 8111 (Switchboard)
Fax: +27 800 4299
Website: www.eskom.co.za
NATIONAL SHARECALL NUMBER:
086 00 ESKOM or 086 00 37566
Please have the following ready before you call:
Account number, meter number, pole number, address details and your contact details.
086 00 ESKOM or 086 00 37566
Please have the following ready before you call:
Account number, meter number, pole number, address details and your contact details.
NATIONAL SMS NUMBER:
35328
The SMS message must include a valid account number, premises identification or stand number, meter number, or pole number for successful delivery.
FAX NUMBER:
086 243 7566